Welcome to 77ja. We understand how valuable your personal information is. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it safe.
77ja is an internationally licensed online gaming platform. We believe transparency is the best policy — no hidden terms, no complicated legal jargon, just clear and straightforward information.
This Privacy Policy applies to 77ja's website, mobile app, and all related services. If you have any questions, feel free to reach out to our support team at any time.
77ja only collects information that is necessary. No unnecessary data is ever stored. See the details below:
| Types of Data | Description | Mandatory |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Yes |
| Contact Information | Email address, phone number | Yes |
| Financial Information | Payment methods, transaction history | Yes |
| Technical Information | IP address, device information, browser | Automatic |
| Gaming Data | Game history, bet records, session data | Automatic |
| KYC Documents | National ID card, passport | Where applicable |
77ja collects your information through several methods. We maintain full transparency in each of these:
- Directly from you: Information you provide during registration, login, payment, and KYC verification.
- Automatically: Through cookies, log files, and tracking technologies while you browse the site.
- From third parties: Transaction confirmation details from payment gateways (bKash, Nagad, Rocket).
- From gaming sessions: Your gameplay patterns, bet amounts, and win/loss records are stored automatically.
- From support contact: Conversations conducted via live chat or email are recorded and retained.
Your information is used only for specific purposes. 77ja never uses your data for anything unnecessary:
- Creating and managing your account, and verifying your identity.
- Processing deposits, withdrawals, and other financial transactions.
- Personalizing gaming services, bonus offers, and promotions.
- Preventing fraud, money laundering, and illegal activities.
- Complying with legal and regulatory obligations.
- Improving platform performance and user experience.
- Providing customer support and resolving issues.
77ja uses cookies on its website to make your experience smoother and more enjoyable. Cookies are small text files stored in your browser.
- Essential Cookies: Used to maintain login sessions and ensure security — disabling these may prevent the site from functioning properly.
- Functional Cookies: Used to remember language preferences and theme settings.
- Analytical cookies: To analyze site usage patterns and improve our services. You have full control over these.
- Cookie Management: You can delete or block cookies at any time through your browser settings.
77ja upholds the highest industry standards for protecting your data. Our multi-layered security framework is outlined below:
- SSL 256-bit Encryption: Every data transfer between you and our servers is fully encrypted.
- Firewall protection: Advanced firewall and intrusion detection systems are active around the clock.
- Two-factor authentication (2FA): 2FA is available to add an extra layer of security to your account.
- Regular security audits: Third-party experts conduct regular security audits of our systems.
- Restricted Access: Only authorized personnel have access to the data they need.
- Data backup: Your data is stored on secure backup servers.
As a 77ja user, you have full control over your own data. Your rights are detailed below:
You may request a copy of all the information we hold about you at any time.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request that your personal data be deleted.
In certain cases, you may request that the processing of your data be restricted.
You may request an export of your data in a standard, portable format.
You may object to marketing communications or certain data processing activities.
77ja does not retain data beyond what is needed. Retention periods are determined by the nature of use and legal requirements:
- Active account data: Retained for as long as the account remains active.
- Financial Transaction Records: Retained for up to 5 years in accordance with legal requirements.
- KYC Documents: Retained for a minimum of 5 years after account closure to meet legal requirements.
- Gaming History: Retained while the account is active and for up to 1 year after closure.
- Log files and cookies: Automatically deleted within 90 days to 1 year.
Upon a request to close your account, all remaining data will be securely deleted once legal obligations have been fulfilled.
77ja is a platform strictly for adults (18+). We never knowingly collect information from anyone under the age of 18.
- Age is verified at registration and users under 18 are not permitted to create an account.
- If a user is found to be underage, their account will be immediately closed and all associated data will be deleted.
- If parents or guardians believe their child is using this platform, please contact our support team immediately.
77ja reserves the right to update this Privacy Policy when necessary. For any significant changes:
- A notice will be sent to your registered email at least 7 days before any changes take effect.
- The "Last Updated" date on this page will be revised accordingly.
- Continued use of the platform after changes indicates acceptance of the updated policy.
- If you do not agree to the updated policy, you may request to close your account.
Previous versions are archived and available upon request. For any questions, please contact the support team.
General FAQ
Frequently Asked Questions About the Privacy Policy